Legal
Right of withdrawal
For consumers within the meaning of § 13 BGB
Working translation. The German version of this text is legally binding.
AnnexGroup is aimed at companies and IT service providers. If you are a consumer, the following applies to you nevertheless. That is why it is stated here.
You can withdraw directly here.
This click does not yet declare the withdrawal — it takes you to the form first.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us:
ma-kom agentur UG (haftungsbeschränkt)
Merkelbach 12, 74541 Vellberg, Germany
Phone: +49 7907 4090918
E-mail: mail@annexserver.com
of your decision to withdraw from this contract by means of a clear statement (for example by post or e-mail). You may use the model form below, but it is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of exercising the right of withdrawal before the withdrawal period expires. The quickest way is the “Withdraw from contract” button at the top of this page: it leads to a form with which you can declare the withdrawal directly. You will then immediately receive an acknowledgement of receipt stating the date and time.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal. For this reimbursement we use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement.
Early expiry of the right of withdrawal
For a contract for the supply of digital content not on a tangible medium, the right of withdrawal expires before the end of the period if you have expressly consented to us beginning performance of the contract before the end of the withdrawal period, and you have confirmed your knowledge that by consenting you lose your right of withdrawal once performance has begun. At checkout, we obtain this consent expressly — it is not a default. Without this consent no purchase can be made — we deliver the licence file immediately, and that is not possible without it. If you want to keep your right of withdrawal, do not buy; try it first instead. A note we consider fair: you do not have to risk anything for the decision. The 14-day trial runs with the full feature set, without registration and without payment details — so you can try everything before any contract comes into being at all.
Model withdrawal form
If you want to withdraw from the contract, please fill in this form and send it back.
To ma-kom agentur UG (haftungsbeschränkt) Merkelbach 12 74541 Vellberg E-mail: mail@annexserver.com I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following software: _______________________________________ Ordered on (*) / received on (*): _____________ Name of consumer(s): _____________ Address of consumer(s): _____________ Licence number (if already issued): _____________ Date: _____________ Signature of consumer(s) (only if notified on paper): _____________ (*) Delete as appropriate.